Techstars Startup Week Zanzibar – Cancellation and Refund Policy
1. Cancellation by Participants
1.1. Cancellations Prior to 14th November 2023: If you need to cancel your registration for Techstars Startup Week Zanzibar, please notify us in writing at least 30 days before the event’s start date. Cancellations received within this timeframe will be eligible for a full refund.
1.2. Late Cancellations: Cancellations made after the specified timeframe or during the event will not be eligible for a refund.
2. Substitution of Attendees
2.1. Substitution Policy: If you are unable to attend, you may transfer your registration to another individual by notifying us in writing at least 7 before the event. Please provide the substitute’s full name and contact details.
3. Cancellation by Techstars Startup Week Zanzibar
3.1. Event Cancellation: In the event that Techstars Startup Week Zanzibar cancels the event due to unforeseen circumstances, such as a natural disaster, pandemic, or other unavoidable situations, we will make every effort to reschedule the event. If rescheduling is not possible, participants will receive a full refund of their registration fee. We are not responsible for any additional costs incurred by participants, such as travel or accommodation.
3.2. Event Postponement: If the event is postponed, your registration will automatically be transferred to the rescheduled dates. If you are unable to attend on the new dates, you may request a refund following the policy in section 1.1.
4. Refund Processing
4.1. Refund Requests: To request a refund, please send an email to info@startupweekznz.com with your registration details and the reason for the refund.
4.2. Refund Timeline: Refunds will be processed within 14 days from the date of the refund request approval.
5. Non-Refundable Fees
5.1. Processing Fee: Please note that a non-refundable processing fee of $10 will be deducted from all approved refunds to cover administrative costs.
6. Force Majeure
6.1. Force Majeure Events: Techstars Startup Week Zanzibar shall not be liable for any cancellations, delays, or disruptions caused by unforeseen circumstances beyond our control, including but not limited to natural disasters, pandemics, government regulations, or other force majeure events.
7. Contact Information
For all cancellation and refund inquiries, please contact: +255242234560 and info@startupweekznz.com